Tag: operational responsiveness
Banks Need Transaction-Level Insight Into Mainframe Systems to Meet New Transparency Demands
Recently I participated in the first installment of a webinar series hosted by Bank Systems and Technology. I was joined by Greg...
Our 2012 Predictions: What to expect in capital markets
What will we see for capital markets in 2012? The countdown to 2012 has begun. On the capital markets horizon is a great deal of change – no surprise to those following this year’s rollercoaster of rogue algorithms and regulation tension. So with no further ado, here are our capital markets...
Building Customer Loyalty in a Churning Market
All businesses suffer from churn – the moving of customers from one service provider to another. As new and innovative services become better understood and more widespread, more suppliers enter the market and so the opportunities for customers to change suppliers increases. Churn is expensive....
Responsiveness in Retail Banking
A general theme for this blog is how organisations are having to become more responsive, whether to customers, competition, regulation or to squeeze further operational efficiencies out of processes. I want to talk about some of the likely areas of innovation in retail and wholesale banking...
Responsiveness and the Future Supply Chain
I’ve been a McKinsey follower for 20 years and often used their insight as fodder for some of my presentations. I always try to blend a bit of business sense into what I say and a big part of what I have to do is bridge the...
Also Able to Explore
Latest Stories in Your Inbox
Subscribe to get all the news, info and tutorials you need to build better business apps and sites